September 17, 2024

Q7's COO Closes the Loop on Slack Tasks with Assignly

TL;DR

Problem: Slack messages were getting lost and deadlines were getting missed.

Solution: Used Assignly to automatically organize and follow up on Slack messages.

Results: Closing the loop on Slack tasks, never losing a message again, and celebrating small wins throughout the day.

Meet Stijn, COO @ Q7Leader

Stijn leads operations across a 25-person team at Q7Leader, a talent management solution helping teams unlock the power of their managers to achieve clarity (check them out at q7leader.com).

His primary objective: Keep everyone organized. Sounds easy enough, but with siloed project management tools across each department, keeping teams on track has been harder than ever. 

“People always default to Slack, it’s utopia to think everything can be perfectly managed in external tools. People naturally collaborate in Slack, not Notion or Asana,” says Stijn.

The quest to make sure work actually gets done in Slack

“Slack is where people give attention, there’s no getting around that,” he says, “We struggled to close the loop on our Slack communication.”

Without a system to keep people accountable in Slack, Q7 was falling behind on completing projects efficiently and on schedule:

  • Living in fear of messages slipping through the cracks
  • Unable to close the loop on tasks being managed in Slack
  • Impossible to get people to respond in threads and keep conversations organized
  • Losing the human interaction remotely assigning tasks

“We tested dozens of solutions, even Slack apps like Teamline and Workast that integrated with Slack, but they all felt clunky and ended up creating more work,” Stijn continues.

Finally achieving Slack clarity

Stijn then started a free trial with Assignly, testing assigning tasks to a couple of colleagues.

“I was immediately impressed that I didn’t have to educate my team on how to use Assignly. Threads were finally being used, which was impossible before… a huge win!”

With Assignly, Stijn was finally able to keep tasks organized in Slack with one central channel to manage tasks and hold discussions in threads.

An automated project manager 

Like all of us, Stijn hated having to always be that “Hey, have you done this yet?” guy. 

With Assignly’s automated reminders, he was thrilled he’d never have to do this again – When a task deadline is coming up, Assignly automatically bumps it up to the top of his discussions.

“Most people just go with the flow and see what’s in Slack, so this fits perfectly into my team’s workflow. It’s like a project manager working alongside you!”, he says.
Finding human connection with mini high-fives

In a remote world, we’re depriving ourselves of human interaction that makes work meaningful and collaborative.

As Stijn observed his team publicly completing tasks with Assignly, he saw a much higher percentage of praise and moments of mini high-fives throughout the day.

“These are the type of reactions we are getting by publicly closing loops on tasks with Assignly. It’s already making a really positive impact,” he continues, “if we can make Assignly a part of our company culture, the ROI is crazy!
Ready to close the loop on your Slack tasks?

It takes just 5 minutes to add Assignly to your Slack so you can start saving 32 minutes a day!

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